00819nas a2200085 4500000000100000008004100001245010100042856004800143520054200191 2022 d00aContinuous Measured Improvement: A New Approach to Meeting the Municipal Cybersecurity Challenge uhttps://dspace.mit.edu/handle/1721.1/1433343 aThis thesis examines the cybersecurity challenges facing municipal governments and proposes a new policy approach. Through a review of existing public-sector cybersecurity concerns and an interview-based case study of Massachusetts municipalities in partnership with the Massachusetts Cybersecurity Center, this thesis identifies the main problem as a lack of a proper incentive structure for municipalities to prioritize cybersecurity improvements. I propose a new approach to state / local government efforts to improve cybersecurity.